The worst service I have ever experienced. -The Orleans Inn
I called the The Orleans Inn last night Feb. 26 , 2010. I called in asking about price ranges & about the haunting experiences. I got a rude mumble when they picked up the phone & short ONE WORD answers . I then thought okay maybe hes tired so I let it slide. I then asked about the haunting experiences there very politely & he proceeded to say " do you what ***** time it is? & he HUNG UP THE PHONE on me . I sat there thinking "wow". I then called in again & as I was speaking he decided to tell me he called the cops and hung up in my face. I thought okay the police are probably laughing at a fool that would call the cops and complain that a CUSTOMER is calling about HOTEL PRICES . I went to bed & in the morning around 1030 I called hoping I could speak to the manager and tell him what had happened last night :
"New Orleans Inn"
"Hi , may i please speak to the manager ?"
"Your speaking to him & I already talked to you yesterday"
"Okay well i'd like to let you know that it was very rude of you to hang up on a customer asking for a room price TWICE. "
"Does that make you feel better?"
"Excuse me , what do you mean does that make me feel better. No it does not . It was VERY unprofessional of you to do that . I would understand if im a child calling in asking foolish questions to mess around but I am 40 years old & that was very rude "
" Okay , that make ya happy?"
*Hangs up the phone*
Im am veryveryvery outraged that he hung up now THREE times. I am guessing he does not care about the way he speaks to customers.
I am very glad i found this site & I just wanted peple to know what happened . Thank you very much for your time.